Terms and conditions
1. Bookings
When payment and a completed health form have been received (along with a start date agreed), your booking is complete.
2. Payments
- All payments must be made in advance.
- Unless otherwise stated, payments must be made by credit card or debit card for:
- Taster classes
- Courses/workshops
- Payments must be made by Direct Debit for:
- Classes
3. Pricing
Pricing is subject to change at any time with no less than 30 days’ notice given in writing.
4. Refunds and cancellations
Refunds
Payments will not be refunded if you change your mind or your circumstances change preventing you from attending.
Cancellations
- You must give 30 days’ notice to cancel your Direct Debit.
- If I (Kathryn Knights) cancel a class:
- You will be able to attend another class
OR - The class will be rearranged as soon as is practicable
OR - A refund will be given
- You will be able to attend another class
- If I (Kathryn Knights) cancel a course/workshop:
- The course will be rearranged as soon as is practicable
OR - A refund will be given
- The course will be rearranged as soon as is practicable
5. Missed sessions
- If you can’t attend a class you will be able to make it up if:
- You give at least 24 hours’ notice that you won’t be attending
- You make up the missed class in the same 4-week block
- A place is available in another class
- If you can’t attend a course/workshop you will be unable to make it up.
6. Etiquette
- Lateness — all sessions begin promptly. Please join five minutes early to ensure you have time to set yourself up.
- Personal safety – verbal and/or physical abuse is not tolerated. In such circumstances, your participation will be terminated immediately and no refunds will be given.
7. Health
You will notify me (Kathryn Knights (or a replacement instructor)) of any changes to your state of health.
8. Disclaimer
You voluntarily participate with full knowledge that all exercise carries a risk of injury or, in extreme cases, death. You hold me (Kathryn Knights (or a replacement instructor)) free of any and all liability for any injury or death that may result from your participation.
9. Consent
By taking part you consent to any videoing of the session that may take place for the purpose of sharing with students unable to attend.
10. Changes to terms and conditions
You will be notified in writing of any changes to these terms and conditions.